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Satisfaction Guarantee
Satisfaction Guarantee
Martina Folkova avatar
Written by Martina Folkova
Updated over 4 months ago

If your offer receives fewer than three candidates in total, contains no contact details or forms, and you meet the cashback programe conditions, we will return credits worth the basic offer to you.

You must apply for the credit return no later than 10 days after the offer expires.

What can help you?

  • Mass rejection of applicants

    If you use your own system to manage applicants and are worried that managing applicants on StartupJobs will take a lot of extra time, don't worry! Thanks to improved bidding it's a matter of a few clicks. Of course, you can also use mass rejection for a particular job offer.

  • Message templates

    You can create your own rejection templates to avoid typing the same messages repeatedly.

  • What if I have already rejected the applicant in another way?

    If you have already informed the applicant about the next steps through other channels, just remove the option "Send by email" (in the case of a mass rejection), or click on "No, thank you, I will write to the applicant myself." when an applicant is rejected, only a notification will pop up after logging into their StartupJobs account, they will not receive any message.

  • Recruitment rounds

    If you aren’t using any ATS yet, try our recruitment process, thanks to which you can move applicants to individual rounds of the recruitment process and you’ll always have an overview of how each person is doing.

  • Credit packages and card payments

    In case you’ve set up more complex company processes or your invoices simply "get lost" from time to time, we recommend buying the credit package, from which you will pay for advertising. That way, you won't have to monitor the due date of individual invoices, and you'll also receive bonus credits for free, so you'll even save money on advertising!

    If you want to pay for individual ads and don't want to worry about invoices being due, we recommend paying for orders immediately by card.

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